🔒 Rainbow OTT Data Deletion Policy

At Rainbow OTT, we value the privacy of our users and are committed to ensuring your personal data is handled securely. This policy outlines your right to request the deletion of your data associated with the **Rainbow OTT** service, a requirement for distribution platforms like the **Google Play Store**.

1. Right to Data Deletion

In accordance with global data protection laws, you have the right to request the deletion of your personal data stored within our systems. Once your request is verified, we will remove your data from our servers unless certain **legal obligations** require us to retain it.

2. Information We Delete

When submitting a data deletion request, the following data will be permanently removed:

• Personal Information: Name, registered email address, phone number, and any other personally identifiable information.
• Account Details: Subscription history, payment details (excluding necessary financial records retained by payment processors), and aggregated usage data.
• Custom Data: Any watchlists, preferences, or custom content recommendation history.

⚠️ **Please note:** After the data is deleted, you will no longer have access to your **Rainbow OTT** account, and the action is **irreversible**.

3. How to Submit a Data Deletion Request

To request the deletion of your data:

1. Email Request: Send an email to our support team with the subject line **"Data Deletion Request."**
2. Required Information: Include the following details in your email:
   • Your full name.
   • Your registered email address (must match the account you want deleted).
   • Reason for your data deletion request (optional, but helpful).
3. Verification: We may contact you to verify your identity before proceeding with the deletion to protect your account security.

4. Processing Time

Upon receiving and verifying your request, we will process the deletion within **30 days**. You will be notified once your data has been successfully deleted.

5. Exceptions to Data Deletion

Certain data may not be eligible for deletion if:

• Legal Obligations: We are required to retain your data for legal, regulatory, or contractual reasons (e.g., tax records).
• Ongoing Transactions: If there are any unresolved issues such as pending transactions or billing disputes.
• Security: The data is necessary for identifying and preventing fraudulent activity.

6. Impact of Data Deletion

Once your data is deleted:

• You will lose access to your **Rainbow OTT** account.
• Any remaining subscription time will be forfeited, and **no refunds will be issued** based on data deletion alone.
• You will need to create a new account if you wish to use our services again in the future.

7. Contact Us

If you have any questions about this policy or need assistance with your data deletion request, please reach out to us at:

📧 Email: [YOUR SUPPORT EMAIL ADDRESS HERE]

Thank you for trusting **Rainbow OTT** with your privacy.